Shipping Policy

If you just received a shipment notification, please allow 2 working days for the tracking information to update.

When will I get my order?

Our production partners, located throughout the United States, offer multiple shipping services from a large network of carrier companies. Shipping times are given per item and are always best estimates.

We proudly offer worldwide shipping via  UPS, USPS, and DHL.

Please kindly note your order will be processed for stocking, packing, and shipping to the address that you provided to us. We shall commit to the delivery time to you as per the table below:

RegionCommitment processing timeCommitment delivery timeTotal processing order*
North America region (excluded Mexico)2-5 days7-10 days9-15 days
Europe & UK3-5 days10-15 days13-20 days
Australia, New Zealand, Chile, and other regions3-7 days10-15 days13-22 days

*from the day you complete payment to the day you shall get your order.

If you have any questions or comments, please do not hesitate to contact us through the following:

Email: [email protected]

Carrier Delays

tndau will communicate with customers about any significant delays from our carrier partners due to external factors (Covid-19, weather etc..). Carrier delays incur an additional 3-7 business days to standard delivery times.